4 Old School Retail Trends That Just Need to Go
The future is now, folks. Business owners today are probably used to (and sick of) hearing tech-related buzz words like, Internet of Things, Omnichannel Consumer, and now, the slow shift of e-commerce into m-commerce. The fact of the matter is though, this is where the world of retail is at right now.
While some retailers are still struggling to keep up, it’s never too late to embrace this new era of commerce. Below are just a few old school retail trends that need to go, and what retailers are doing to make that happen!
It’s hard to see how rounding carts isn’t exactly like herding cats. They’re clunky and uncooperative; add a 25 cent deposit to that and they’re basically a shopper’s worst nightmare. That’s probably why Walmart recently released a new, patented robo-shopping cart. The carts will be able to navigate via sensors and video cameras and shoppers can use their smartphones to summon the carts directly to them from anywhere in-store. Pretty cool, huh?
Long Checkout Lines
In 2014, 48.4 percent of U.S. consumers said a fast checkout lane was crucial when it came to deciding where to shop (primarily for groceries). Truth be told, long and arduous checkout lines and processes are a pain for everyone involved. Sam’s Club is hoping to do away with the checkout line altogether, by rolling out scan-and-go mobile checkout service in all of its 645 U.S. stores.
Price Check, Please!
Gone are the days of messy, stick-on price tags and endless red-penning in preparation for a big sale. After all, an employee’s time is best spent helping the customer, right? Retailers have long since begun implementing easily updated, digital price displays in store aisles to save on time and keep prices competitive. Nowadays, employees can often be found turning to mobile apps and tablets in order to stay abreast of prices, stock levels and more at a customer’s request.
Tired Ol’ Malls
While some might still argue to the contrary, many are predicting the slow, eventual death of the average American mall. Major retailers (once responsible for the majority of mall traffic) continue to jump ship and downsize, hoping to thrive as smaller, standalone boutiques in more urban areas. Meanwhile, both Generation Y and Z – the biggest and soon-to-be-biggest consumer demographic in the world – are finding malls less and less appealing. While we can’t put nails in the coffin just yet, as the saying goes, “outlook not so good.”